BSB20115 (CRICOS Code: 086799M)
The Certificate II in Business reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
This Certificate is for students who are seeking to gain an understanding of business fundamentals and who may be interested in gaining employment at an administrative or customer service role.
- Gain understanding of business fundamentals
- Learn to communicate in a business English environment
- Develop skills to perform a full range of back office tasks