Certificate II in Business

BSB20115 (CRICOS Code: 086799M)

The Certificate II in Business reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

This certificate is for students who are seeking to gain an understanding of business fundamentals and who may be interested in gaining employment at an administrative or customer service role.

  • Gain understanding of business fundamentals
  • Learn to communicate in a business English environment
  • Develop skills to perform a full range of back office tasks

Download Course Brochure


Entry Requirements

  • An overall equivalent of Australia’s Year 10

  • IELTS 5.0 or equivalent: intermediate English certificate or by completion of ABS VET pre-entry test (international students)

  • Students must be at least 18 years old

Start Dates

2018: Jan-8, Jan-29, Feb-19, Apr-9, Apr-30, May-21, Jul-9, Jul-30, Aug-20, Oct-8, Oct-29, Nov-19

2019: Jan-7, Jan-29, Feb-18, Apr-8, Apr-29, May-20, Jul-8, Jul-29, Aug-19, Oct-8, Oct-28, Nov-18

On the first day of the course, you will undergo an orientation process where you will receive the information you need to start your studies. Your attendance to this orientation is compulsory.

Program Delivery

33 weeks (including 6 weeks break)
2.5 Terms
Delivery 20 hours/week

Lecture: Wednesday 9 am to 4 pm

Learner Support: Friday from 9:30 am to 1.30pm
Online studies: 5 hours per week

List of Units

Core Units

  • Contribute to health and safety of self and others

Elective Units/Foundation

  • Promote innovation in a team environment

  • Work effectively in a business environment

  • Communicate in the workplace

  • Participate in environmentally sustainable work practices

  • Develop and use a personal budget

  • Use whole numbers and money up to one thousand for work

  • Organise and complete daily work activities

  • Deliver Service to Customers

  • Use basic strategies for work related learning

Online Units

  • Produce simple Word processed documents

  • Create and use spreadsheets

*Course units may be subject to change


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