BSB30115 (CRICOS Code: 091271A)
Understand how to attract and manage customers whilst learning how to organise and plan for yourself. Gain knowledge in writing business documents and maintaining records and report on finances.
If you work as a business support person, this is the ideal course to bring you up to speed with the latest business and computing skills. It will help you become more efficient in your day-to-day operations and improve your confidence in dealing with business regulations.
The Certificate III in Business reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. The learning is practical and hands-on, giving you step-by-step instructions, gradually building skills in a self-paced manner.
|2018: Jan-8, Jan-29, Feb-19, Apr-9, Apr-30, May-21, Jul-9, Jul-30, Aug-20, Oct-8, Oct-29, Nov-19
2019: Jan-7, Jan-29, Feb-18, Apr-8, Apr-29, May-20, Jul-8, Jul-29, Aug-19, Oct-8, Oct-28, Nov-18
On the first day of the course, you will undergo an orientation process where you will receive the information you need to start your studies. Your attendance to this orientation is compulsory.
|33 weeks’ tuition and 6 weeks’ holiday. Total 39 weeks, over three study periods of up to 11 weeks.
Delivery of 20 hours per week includes a combination of face-to-face lectures, supervised study, and homework.
List of Units
|BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBITU312 Create electronic presentations
BSBCUS301 Deliver and monitor a service to customers
BSBITU306 Design and produce business documents
BSBITU314 Design and produce spreadsheets
BSBFIA301 Maintain financial records
BSBADM405 Organise meetings
BSBWOR301 Organise personal work priorities and development
BSBINM301 Organise workplace information
BSBCMM301 Process customer complaints
BSBDIV301 Work effectively with diversity
BSBWRT301 Write simple documents
*Course units may be subject to change