Certificate III in Community Services

CHC32015 – CRICOS 094133J

Want a make a real difference in your community? With the Certificate III in Community Service you can become a community service and development professional. This course will give you the opportunity to develop the skills needed to provide day-to-day person centred support to people in need.

This qualification includes Aboriginal or Torres Strait Islander community development work, client contact and community care.  Additionally, you will learn how to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation.  The course relates to careers including Neighbourhood centre worker, Recreational activities officer and Residential support worker.

You will learn how to provide emotional and practical support and how to work with a variety of clients. This certificate is an ideal introduction into the community services sector which can also lead into a wide range of roles with real opportunities to support people in need.

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Entry Requirements


  • An overall equivalent of Australia’s Year 10

  • IELTS 5.0 or equivalent: intermediate English certificate or by completion of ABS VET pre-entry test (international students)

  • Students must be at least 18 years old

Start Dates

2018: Jan-8, Jan-29, Feb-19, Apr-9, Apr-30, May-21, Jul-9, Jul-30, Aug-20, Oct-8, Oct-29, Nov-19

2019: Jan-7, Jan-29, Feb-18, Apr-8, Apr-29, May-20, Jul-8, Jul-29, Aug-19, Oct-8, Oct-28, Nov-18

On the first day of the course, you will undergo an orientation process where you will receive the information you need to start your studies. Your attendance to this orientation is compulsory.

Program Delivery

43 weeks (including 6 weeks break)
Delivery 20 hours/week
Work placement 120h

Lecture: Monday from 9 am to 4 pm
Learner Support: Friday from 9:30 am to 1:30pm
Online studies: 5 hours per week

List of Units

Core Units


  • CHCCS016 – Respond to client needs

  • CHCDIV001 – Work with diverse people

  • CHCCOM005 – Communicate and work in health or community services

  • HLTWHS002 – Follow safe work practices for direct client care

  • HLTWHS006 - Manage personal stressors in the work environment


Elective Units


  • CHCPRP001 – Develop and maintain networks and collaborative partnerships

  • BSBINM301 – Organise workplace information

  • BSBWOR301 – Organise personal work priorities and development

  • CHCAOD001 – Work in an alcohol and drugs context

  • CHCDFV001 – Recognise and respond appropriately to domestic and family violence

  • CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety

  • CHCMHS001 – Work with people with mental issues


*Course units may be subject to change

Do you have a question or are ready to enrol?

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