Certificate IV in Business

BSB40215 (CRICOS Code: 086986G)

Learn about marketing principles and how to implement them whilst developing high levels of customer service.  Develop performing and innovative teams while improving research, analysis and presentation skills.

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

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Entry Requirements

  • An overall equivalent of Australia’s Year 10

  • IELTS 5.0 or equivalent: intermediate English certificate or by completion of ABS VET pre-entry test (international students)

  • Students must be at least 18 years old

Start Dates

2018: Jan-8, Jan-29, Feb-19, Apr-9, Apr-30, May-21, Jul-9, Jul-30, Aug-20, Oct-8, Oct-29, Nov-19

2019: Jan-7, Jan-29, Feb-18, Apr-8, Apr-29, May-20, Jul-8, Jul-29, Aug-19, Oct-8, Oct-28, Nov-18

On the first day of the course, you will undergo an orientation process where you will receive the information you need to start your studies. Your attendance to this orientation is compulsory.

Program Delivery

33 weeks (including 6 weeks break)
2.5 Terms
Delivery 20 hours/week

Lecture (2 options):
a) Wednesday 9 am to 4pm
b) Monday and Tuesday 4pm to 8pm

Learner Support: Friday from 9:30 am to 1.30pm
Online studies: 5 hours per week

List of Units

Core Units

  • Implement and monitor WHS policies

Elective Units/Foundation

  • Organise meetings

  • Develop teams and individuals

  • Manage budgets and financial plans

  • Promote innovation in a team environment

  • Coordinate implementation of customer services strategies

  • Analyse and present research information

  • Identify risk and apply risk management processes

  • Undertake Marketing activities

Online Units

  • Develop and use complex spreadsheets

*Course units may be subject to change


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