Diploma of Community Services

CHC52015 – CRICOS 094132K

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

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To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of the units of competency.

Entry Requirements

  • An overall equivalent of Australia’s Year 10

  • IELTS 5.0 or equivalent: intermediate English certificate or by completion of ABS VET pre-entry test (international students)

  • Students must be at least 18 years old

Start Dates

2018: Jan-8, Jan-29, Feb-19, Apr-9, Apr-30, May-21, Jul-9, Jul-30, Aug-20, Oct-8, Oct-29, Nov-19

2019: Jan-7, Jan-29, Feb-18, Apr-8, Apr-29, May-20, Jul-8, Jul-29, Aug-19, Oct-8, Oct-28, Nov-18

On the first day of the course, you will undergo an orientation process where you will receive the information you need to start your studies. Your attendance to this orientation is compulsory.

Program Delivery

46 weeks’ tuition and 6 weeks’ holiday. Total 52 weeks, over five study periods of up to 11 weeks.

Delivery of 20 hours per week includes a combination of face-to-face lectures, supervised study, homework and assessment in the workplace.

List of Units

Core Units

  • CHCCCS007 – Develop and implement service programs

  • CHCCOM003 – Develop workplace communication strategies

  • CHCDEV002 – Analyse impacts of sociological factors on clients in community work and service

  • CHCDIV003 – Manage and promote diversity

  • CHCLEG003 – Manage legal and ethical compliance

  • CHCMGT005 – Facilitate workplace debriefing and support processes

  • CHCPRP003 – Reflect on and improve own professional practice

  • HLTWHS004 – Manage work health and safety

Elective Units

  • CHCCSM005 – Develop, facilitate and review all aspects of case management

  • CHCCDE011 – Implement community development strategies

  • CHCMHS005 – Provide services to people with co-existing mental health and alcohol and other drugs issues

  • CHCADV002 – Provide advocacy and representation service

  • CHCCCS004 – Assess Co-existing needs

  • CHCPRT003 – Work Collaboratively to maintain an environment safe for children and young people

  • CHCCDE012 – Work within organization and government structures to enable community development outcomes

  • CHCPRP005 – Engage with health professionals and the health system

*Course units may be subject to change




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